Returns & Refunds Policy
We want you to love your smile, but if you are not completely satisfied with your Hismile™ purchase, you can return your items within 30 days of delivery. Please ensure all products are in their original packaging and meet our hygiene standards for a successful return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Pack Your Items
Securely place the items in their original packaging, ensuring all safety seals are intact to qualify for a refund.
Ship It Back
Download your prepaid shipping label from the portal and drop your package off at any authorized postage location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing