Frequently Asked Questions
Everything you need to know about our products, shipping, and smile care.
How long does it take to see results from the V34 Colour Corrector?
Most users notice an immediate difference after the first use. The V34 works by utilizing color-correcting technology to neutralize yellow undertones on the tooth surface, making it perfect for an instant brightening boost before events.
Is Hismile safe for sensitive teeth and gums?
Yes, our formula is 100% peroxide-free and designed specifically to be non-abrasive. We use PAP+ as our active whitening ingredient, which provides effective results without the sensitivity or enamel damage associated with traditional whitening.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a confirmation email containing a unique tracking link to monitor your delivery in real-time.
Can I use Hismile products with veneers, caps, or implants?
Hismile products are safe for dental work; however, please note that whitening treatments (including ours) are designed to brighten natural teeth only. They will not change the color of artificial dental work beyond removing external surface stains.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene and safety standards in the beauty and oral care industry, we cannot accept returns on products that have been opened or used.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. For your convenience, we also offer express checkout options via PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' services like Afterpay.